Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support a consistent user experience. Cookies may be set by Golden Crown Casino or by another service provider that performs services on our behalf.

We may also use related technologies, including web beacons, pixels, software development kits, local storage and device identifiers. In this policy, we refer to these technologies together as cookies unless a different explanation is required. These technologies may collect information such as your device type, browser type, general location, pages viewed, links selected, session activity and information about how you interact with our website.

Cookies do not generally contain information that directly identifies you by name. However, information collected through cookies may be associated with account, device or usage information that we hold. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable privacy requirements.

Some cookies are temporary and are deleted when you close your browser. Others remain on your device for a set period or until you remove them. The length of time a cookie remains may depend on its purpose, your browser settings and the service that placed it.

Golden Crown Casino may use cookies for several purposes. The cookies used on a particular page or service may vary depending on the features available, your choices and whether you are signed in to an account. We aim to use information collected through cookies in a proportionate way and for legitimate operational, security, analytical or service-related purposes.

Strictly necessary cookies

Strictly necessary cookies support core website functions and may be required for the website to operate properly. They can help maintain a secure session, remember progress through a process, route traffic, prevent fraudulent activity, apply security controls and support account access. These cookies cannot usually be disabled through our cookie preference tools because some parts of the website may not function without them.

Functionality cookies

Functionality cookies help remember choices and preferences so that the website can provide a more convenient experience. For example, they may remember language or display preferences, consent choices or information needed to keep a service consistent during a visit. If you disable these cookies, some preferences may not be retained and you may need to make the same choices again.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may show which pages are visited, whether links or features are being used, how quickly pages load and whether technical errors occur. This information can help us monitor performance, identify areas for improvement and make the website easier to use. Analytics information is generally reviewed in aggregated or de-identified form where reasonably practicable.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and users from suspicious activity, automated abuse, unauthorised access and other security risks. These technologies may assist with identifying unusual patterns, maintaining the integrity of sign-in processes and supporting responsible operation of online gambling services.

Advertising and marketing technologies

Where permitted and used, advertising or marketing technologies may help measure campaigns, limit repeated advertising, understand the effectiveness of promotional content or show information that is more relevant to a visitor. We do not suggest that every type of advertising or marketing cookie will be used at all times. The availability of these technologies may depend on your consent, your location, your device and the services enabled on the website.

Some cookies may be placed by third parties that provide services connected with the website. These providers may support functions such as website hosting, security, analytics, fraud prevention, customer support, content delivery or measurement. Third parties may process information in accordance with their own privacy notices and contractual arrangements with Golden Crown Casino.

Third-party services may change over time, and the cookies associated with those services may also change. We take reasonable steps to use service providers that are appropriate for the relevant function and to require information to be handled in accordance with applicable obligations. However, third-party websites, applications and services are not controlled by this policy. You should review the relevant third party's information about privacy and cookies before using its services.

A cookie may also be set when content from another service is displayed on our website. For example, embedded content, measurement tools or security features may use their own technologies. The operation of those technologies may depend on your browser settings and any choices you make through our cookie controls.

Information that may be collected

• The type and version of your browser, operating system and device.
• Your internet protocol address or other technical network information.
• Pages, screens, features and content viewed or used.
• The date, time, duration and general pattern of your visits.
• The website or source that referred you to our website.
• Information about errors, loading times and other technical events.
• Cookie preferences and consent choices.
• Information used to support security, account protection and fraud prevention.

We may combine cookie information with other information where this is necessary for the purposes described in our Privacy Policy, such as providing services, maintaining security, understanding website use or complying with legal and regulatory obligations. We do not use cookies to avoid or override responsible gambling controls, account restrictions or other safeguards.

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, you can use that tool to accept or decline optional categories of cookies. Your selections may be stored so that the website can remember them. You can usually change your preferences later by returning to the cookie settings available on the website.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should check the help or privacy settings for the software you use.

1. Review the cookie notice or preference controls shown on the website.
2. Choose whether to allow optional cookie categories where those controls are available.
3. Open your browser or device privacy settings to remove stored cookies or change future permissions.
4. Clear cookies if you use a shared device, while remembering that this may remove saved preferences.
5. Check the settings again after browser updates, device changes or other software changes.

Disabling or deleting cookies may affect how the website operates. You may need to sign in again, lose saved preferences or experience reduced functionality. Blocking strictly necessary cookies may prevent access to some account, security or transactional features. If you use more than one browser or device, your choices may need to be applied separately on each one.

Browser-based controls may not remove all forms of local storage or similar technology. Some third-party services may provide their own opt-out tools. An opt-out generally applies only to the browser or device used and may be lost if you delete cookies, change devices or use private browsing settings.

Consent and lawful use

Where consent is required, we seek it before using optional cookies and similar technologies. You may withdraw or change consent at any time through the available controls. Withdrawing consent does not affect processing that occurred before the change and does not necessarily remove information already collected. Some technologies may be used without consent where they are necessary to provide a requested service, protect the website, meet a legal obligation or support another lawful purpose.

Information collected through cookies may be stored or processed in Australia or another country, subject to applicable privacy requirements and the arrangements we have with relevant service providers. Retention periods may vary according to the purpose of the information, the type of cookie, account or security needs, legal requirements and operational considerations.

We take reasonable steps to protect information collected through the website. These steps may include access controls, technical safeguards, monitoring and procedures for identifying and responding to security events. No website or online transmission can be guaranteed to be completely secure, and you should take care when using shared devices or public networks.

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or privacy practices change. The latest version will be made available on the website, with the updated date shown where appropriate. Changes take effect when published unless a different effective date is stated. We encourage you to review this policy from time to time.

If you have questions about this policy, your cookie choices or the handling of personal information, please use the contact or privacy channels made available on the Golden Crown Casino website. When contacting us, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.

By continuing to use the website after reviewing the available cookie notice and settings, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices available to you and any consent requirements that apply.