First Deposit Bonus

100% up to A$15,000

+ 300 free spins on Diamond of Jungle
Wagering
40× bonus
Max bet
A$7
Min deposit
A$45
Max cashout
10× deposit

Contact Golden Crown Casino

Need help with Golden Crown Casino? You can contact our support team at support@goldencrowncasinos-aussie.com. We aim to provide clear and helpful assistance with account questions, payments, website issues and responsible gambling matters. When you contact us, please provide enough information for our team to understand your request and respond as efficiently as possible.

Golden Crown Casino operates under licences issued by the Comoros Autorité d'Organisation de la Filière des Activités (AOFA), reference ALSI-202509073-FI2, and the Tobique Gaming Commission in New Brunswick, reference 0000064.

How to get in touch

For assistance, email support@goldencrowncasinos-aussie.com. Please use the email address connected to your account where possible. This can help our team identify your account and handle your request more efficiently. Do not include your password or other sensitive security information in your message.

To help us review your request faster, include your account email address or username, a short description of the issue and screenshots if relevant. If your question concerns a transaction, include the relevant date and general details, but do not send complete payment card numbers or passwords.

You can contact support about matters such as:

  • Account access, profile details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms and promotional conditions
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including requests for support with managing your play

Please send one clear message for each issue where possible and allow time for our team to review the information provided. Support replies are usually sent within 24 hours, although response times can vary depending on the nature and complexity of your request. If we need further information, we may ask you to confirm additional account details before providing assistance.

OperatorMetlait SRL
Established2019
PlatformSOFTSWISS
Games10,000+ titles, 300+ live tables